Asking for Google Reviews is an important part of running a successful business in today’s landscape. As the e-commerce industry evolves, the importance of online customer reviews is increasing and more businesses are fighting for their piece of the cake. The major concern of many online businesses is collecting social proof and positive reviews which increases the need to ask for reviews cleverly.
Creating an engaging message and sending it at the right time requires a lot of research. The message will change depending on your brand’s branding, tone, style, and products. We’ve prepared some tips on how to ask for Google reviews to simplify this task. Here we go!
Why Google Reviews Are Important?
For businesses with an online presence, positive reviews, and social proof have been proven to have a positive impact. When you get more Google reviews, you will display them on the website with a Google review widget for website and build trust with your prospective customers. Following are some reasons why Google reviews are important:
1. Improves Local SEO Rankings- On local searches, a business with a higher star rating and plenty of reviews will be more visible and directly impact local SEO rankings.
2. Decision Making- More than 90% of customers read online Google reviews before making any purchase.
3. Builds Trust And Credibility- The more Google Reviews, the more trustworthy the business is. The first step for generating reviews for your business is by listing it on Google My Business.
How To Ask For Google Reviews For Your Business?
Some key factors should be kept in mind while asking for Google Reviews. Here are some of them:
1. Timing- Timing is one of the most important factors when it comes to asking for Google reviews. The type of feedback you want will play an important role in the type of review you ask.
2. Importance Of Reviews- If customers understand why their reviews are important, they are most willing to leave a review. Ensure that your customers know that you appreciate their feedback and it helps in building your online reputation.
3. Tone- Another component to consider while requesting a review is tone. In the feedback of customers express interest and emphasize how important their review is for you.
4 Proven Templates on How to Ask for Google Reviews?
To share their experiences, encourage customers so that they will leave valuable feedback to showcase with the help of the Google Review widget for website. To help you ask for Customer reviews, here are some proven templates below:
1. Asking For Google Reviews by Email
By communicating value and providing a transparent subject line, keep your email request short and sweet. Here’s a template:
Subject- [Customer Name], we’re eagerly waiting for your feedback on [Product/Service Name].
Dear [Customer Name],
We’re happy to provide you with [Product/Service Name]. We’re always looking for ways to make our customers happy your satisfaction is our top priority.
By leaving us a review, would you be willing to take a few minutes to share your thoughts? Your feedback will help other potential customers to make informed decisions along with us to improve our services.
Thank you for taking the time to share your thoughts with us and we appreciate your support.
Warm Regards
[Company’s Name]
2. Asking For Google Reviews By SMS
Asking for Reviews through SMS is an incredible way and offers you the most convenient way for your customers. Keep in mind, that the limit for SMS is 160 characters or less. Here’s a template:
Hi [Customer’s Name], We loved you at our place [Comapny Name]. It will take only a few minutes, would you love to share your experience with us?
Click Here- [Google Review Link]
Thanks!
3. Asking For Google Reviews In Person
All the same rule applies when you ask for customer reviews in person. If you’re confident and transparent about what you’re asking, customers are more likely to leave a review. Here’s a template:
Hello [Customer Name], We hope you’ve been enjoying your experience with us, it’s great to see you today. It would just take a few minutes to share your feedback through a Google review. Thank you for your support.
Have a great day!
4. Asking Google Reviews By Phone
With an older demographic, this review invitation method is also quite popular. Here’s a template:
Hello [Customer Name],
This is [Your Name] calling from [Company Name]. I wanted to thank you personally for choosing our [Company Name] product or service. Your feedback will be valuable for other customers and will help us in improving our services.
Thank you for considering it!
Conclusion!
For businesses, asking for Google reviews in this digital age is essential. Your business too can leverage and display social proof by actively gathering online customer reviews and feedback. To demonstrate exceptional customer service, regularly monitor and respond to Google reviews, and engage with customers. So what are you waiting for?
